Welcome to our booking platform (the “Platform” or “We”). This Platform allows guests and tenants to book properties and rooms online (the "Service"). This Privacy Policy (the “Policy”) outlines how we collect, store, use, and share your personal data, ensuring transparency and respect for your privacy.

Providing personal information is your choice, and while not legally required, it is necessary to use our Service. By submitting your information, you consent to its collection and use as outlined in this Policy.

We act as data controllers, responsible for managing the data you provide. If you have any questions, feel free to contact us:

Email: [email protected]

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What Information We Collect

- Contact Information: Name, address, phone number, and email address when you register or submit inquiries.

- Payment Details: Credit or debit card information collected via a secure payment processor.

- Cookies and Tracking: Information about your browsing activity, session durations, and IP address.

- Other Information: Bank details may be collected if required for property-related transactions.

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How We Use and Share Your Data

We may share your information with third-party service providers to:

- Communicate with you about the Service and respond to inquiries.

- Enhance security and investigate suspicious activity.

- Develop new features and improve the Service.

- Conduct analytics and fix bugs.

- Comply with legal obligations or assist law enforcement.

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Your Rights

You have the right to:

1. Access: Request a copy of your personal data.

2. Correct: Update any inaccurate or outdated information.

3. Delete: Request deletion of personal data when no longer necessary.

4. Withdraw Consent: Revoke consent for specific uses, such as e-marketing.

5. Portability: Request data transfer to another service provider.

6. Restrict Processing: Limit how your data is processed in case of disputes.

7. Object: Challenge processing based on legitimate interests or direct marketing.

To exercise these rights, contact us via the Service or email at [email protected].

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Legal Compliance

GDPR Notice

We adhere to the European General Data Protection Regulation (GDPR), ensuring your privacy and data protection rights.

- Consent-Based Collection: We collect personal data with your explicit consent or for contract fulfilment.

- Legitimate Interest: Some data may be collected when a legitimate business need exists.

Data Retention

We retain your personal information only as long as necessary for the purposes outlined. Once no longer required, data may be deleted without prior notice.

CCPA Notice

Under the California Consumer Privacy Act (CCPA), you may:

- Request details on the personal data we collect, its sources, and the purposes for collection.

- Request deletion of personal data not critical for business operations.

- Be assured of non-discrimination for exercising your rights.

We do not sell your personal information but allow analytics services like Google and Facebook to track electronic activity for tailored advertising.

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Children's Privacy

The Service is intended for individuals aged 16 and older. We do not knowingly collect information from children under 16.

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Cookies and Tracking

Cookies help us:

- Enhance your browsing experience.

- Tailor the website to your needs.

- Detect and prevent security issues.

You can manage cookies through your browser settings. Blocking cookies may affect your user experience. To opt out of advertising cookies, visit: [https://optout.aboutads.info/](https://optout.aboutads.info/).

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Changes to This Policy

We may update this Policy periodically. Changes will be communicated through the Platform. Continued use of the Service constitutes acceptance of the revised Policy. If you decline the changes, your account may be terminated after 30 days.

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Contact Us

For any questions about this Policy, please reach out to us:

Email: [email protected]